OnStar by GM enhances TTY capability


Editor: Remember when the automakers had visible indicators that could be installed at no cost in new vehicles? I don’t know if those programs still exist, but this sounds like a 21st century version of them!

September 2006

Now deaf, hard of hearing, and speech-impaired subscribers can enjoy the peace of mind that comes with OnStar

Detroit – OnStar by General Motors announced a new TTY compatible in-vehicle device that will improve accessibility of OnStar services for deaf, hard of hearing and speech impaired subscribers. The OnStar TTY hardware is offered at little or no additional cost through the GM Mobility Reimbursement Program for eligible subscribers.

This dealer-installed option is available now on a wide range of 2007 model year GM vehicles including the Saturn Relay, Buick Terraza and Chevrolet Uplander.

Most in-vehicle services are available through OnStar TTY, including a link to Emergency Services, Roadside Assistance and access to OnStar’s Hands-Free Calling capability. This system is an industry first, leveraging the combined capabilities of GM and OnStar to bring the benefits of OnStar to a larger segment of society.

“If you are in need of help, you want to have confidence that you can communicate with OnStar and emergency personnel,” said OnStar President Chet Huber. “The TTY enabled system allows even more subscribers to take advantage of the added safety and security that comes with knowing OnStar is available in emergency situations.”

The system links subscribers to trained TTY Advisors at OnStar’s call centers 24 hours a day, every day of the year.

The TTY-enabled OnStar system comes equipped with three components – the OnStar Interface Module, a dial pad for making phone calls and a TTY device.

In order to use the OnStar TTY system the vehicle must be stationary. This feature is designed to help prevent drivers from being distracted so that they can devote their full attention to driving safely.

More information on this enhanced service can be found at www.onstar.com/tty. For more information on the GM Mobility Reimbursement Program visit http://www.gmmobility.com.

About OnStar by GM

OnStar, a wholly owned subsidiary of General Motors, is the nation’s leading provider of in-vehicle safety, security and communication services using wireless technology and the Global Positioning System (GPS) satellite network. OnStar is available on more than 50 GM models for 2006. Over the next few years, OnStar Service will become a standard feature for one year for nearly all of GM’s retail customers in the United States and Canada , covering all segments and prices except for some commercial vehicles and the Chevrolet Aveo. OnStar safety and security services include automatic notification of air bag deployment, stolen vehicle location assistance, emergency services, roadside assistance, remote door unlock, and GM Goodwrench remote vehicle diagnostics. OnStar Hands-Free Calling allows drivers to make and receive hands-free, voice-activated calls from their vehicle. Hands-Free Calling requires a Hands-Free Calling enabled Vehicle, existing OnStar service contract and prepaid calling minutes.

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